Ozg OSP Registration
(Call Center / BPO / Telemarketer / Support Services)
Ozg Center | Delhi | Mumbai | India
Phone # 09811415831-37-61-72-84-92-94
www.ospregistration.com
Email: license.consultant@ozg.co.in
THIS AGREEMENT is made on the … day of ….. (month) ……. (year) by and between the President of India acting through Shri ………..................... Director/ADG, TERM Cell (...............), Department of Telecommunications (DoT), Government of India, .............................. ...................................................... (Office address) (hereinafter called the ‘Authority’ which expression shall unless repugnant to the context, include its successors and assigns) of the FIRST PARTY.
And
M/s. ………………………., a company registered under the Companies
Act 1956, having its registered office at ………….. acting through Shri……….
Authorised signatory (hereinafter called the ‘OSP’ which expression shall
unless repugnant to the context, include its successors in business,
administrators, liquidators, legal representatives and permitted assigns) of
the SECOND PARTY.
i)
WHEREAS the
Department of Telecommunications has the authority to register OSPs, under the
Executive Instruction of the President of India.
ii) AND
WHEREAS the OSP is having / proposes to set up an Domestic/International OSP
Center at …………………………… vide Registration
No ……………dated ……………. as per the terms and conditions of Registration.
iii) AND NOW WHEREAS the OSP has requested for “Work
From Home” Facility.
Whereupon and in pursuance to the said request, the
Authority has agreed to Register the OSP for “Work From Home” Facility
(hereinafter called the ‘facility’) as per terms & conditions for Other
Service provider category as described
in Schedule appended
hereto.
NOW THE PARTIES HERETO AGREE AS FOLLOWS:
1.
Registration for such facility (i.e.
“Work From Home” Facility) shall be valid for a period of 3 years. This may be
extended for a further period of maximum 3 years after expiry.
2.
The registration will
be effective from the date of signing of this Agreement and the agreement shall
remain valid till the validity of registration.
3.
OSP hereby agrees and
unequivocally undertakes to fully comply with all the terms and conditions as
described in schedule appended hereto and shall be binding hereinafter on the
OSP. Further, the OSP agrees:
(i)
to the exclusive use
of home agents as Extended Agent Position;
(ii)
that the agent at
home shall be treated as Extended Agent Position of the call centre and
interconnection is permitted through authorized service Providers Provisioned
(secured) VPN (PPVPN) which have pre defined locations i.e. home of the agent
and OSP centre as VPN end-user sites. Over and above PPVPN, the OSP may use their own
security mechanism like Authentication, Authorization and Accounting at the same call-centre from which the
connectivity has been extended to the home agent.; and
(iii)
that the Authority
shall have the right to carry out periodic/surprise inspections of such
establishment.
4.
OSP shall ensure that
the system logs are tamper-proof and system logs are preserved at least for one year. The Authority reserves the
right to call for these system logs on demand and also inspect at site.
5.
OSP agrees to submit
a security deposit in the form of a Bank Guarantee for Rs. 1 Crore (Rupees One
Crore) in favour of the Department of Telecommunications for the period of such
registration in the prescribed format.
6.
For extension of
registration period beyond 3 years, the OSP shall submit such request for
extension alongwith extended validity period of Bank Guarantee, 60 days prior
to the expiry date, failing which the registration will lapse without notice.
7.
The authority
reserves the right to carry out the audit periodically or whenever desires so.
8.
The Authority shall
have the right to forfeit the security deposit, in case of violation of any of
the Terms & Conditions for Other Service Provider category in the Schedule
appended hereto, identified to it’s satisfaction. The OSP shall be liable for
any violation of the said terms & conditions by anyone including but not
limited to it’s employees/home agents. The authority reserves the right to take
appropriate action including cancellation of the registrations held by OSP and
the company shall be debarred from taking OSP registration for 3 years from the
date of cancellation of such registration.
9.
The Directors of the
board of a company violating OSP terms and conditions shall be debarred for 3
years from taking OSP registration directly or indirectly.
10.
OSP agrees that any
information furnished above, if proved incorrect or false will render OSP
liable for any penal action or other consequences as may be prescribed in law
or otherwise warranted.
IN WITNESS
WHEREOF the parties hereto have caused this Agreement to be executed through
their respective authorised representatives on the _________(day)
__________(month), ______(year).
Signed for and on behalf
of Signed on
__/___/_____, on
President of India Behalf of
M/s._____________________
By By
Mr._____________________ Mr._______________________
(Name and Designation), (Name
and Designation),
Director/ADG, TERM
Cell ,............... authorised
signatory and holder of General Power of Attorney dated __________,
executed in accordance with the Resolution No. _________
___________________, dated ___________ passed by the Board of Directors.
In
the presence of:
Witnesses:
1. Signature
Name
Occupation. Address Place.
2. Signature
Name
Occupation.
Address Place
Ozg OSP Registration
(Call Center / BPO / Telemarketer / Support Services)
Ozg Center | Delhi | Mumbai | India
Phone # 09811415831-37-61-72-84-92-94
